Shelter & Residential Services

Due to COVID-19 Precautions & Mandates:

Our 24/7 Domestic Violence Hotline is always available at 518.432.7865. Our DV professionals are available to answer questions and provide guidance to anyone affected by domestic violence—victim or family member, co-worker, or neighbor who may know someone being abused—to help alleviate anxiety and to connect with services.

DV Emergency Shelter is open and operating as usual, taking all necessary precautions to safeguard residents and staff.

Project Break Free Rapid Rehousing Program is still accepting referrals for anyone who is homeless due to domestic violence and needs help with securing safe permanent housing, even if they do not need emergency shelter at this time.

If you or someone you know is seeking services and have concerns related to COVID-19, we will certainly guide you under the direction of NYS Department of Health, and coordinate services accordingly.

If you are experiencing domestic violence and are quarantined, please call our DV Hotline at 518.432.7865—we are able to provide you services that will safeguard you and others, including alternative emergency housing options.


Click on the links below to learn more:


526 Central Ave.
Albany, NY 12206
518.434.6135 Press Option 2
In case of bad weather, contact our Client Weather Line at 518.435.9931, x5454


24-hour Domestic Violence Hotline 518.432.7865

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